Dealer Management System

Run Every Location From One Place: Multi-Branch Support in Vehiso

Blessing Dube
· 5 min read

Growing from one site to two should feel like progress, not paperwork. In practice, a lot of dealers find the opposite. Stock lives in different spreadsheets. Each location has its own way of logging enquiries. Nobody is quite sure which branch a customer first walked into, or where a particular car is physically sitting today.

We have built multi-branch support to fix exactly that. Vehiso now gives dealers with more than one site a simple way to manage all of their branches together, while keeping each location's stock, customers and bookings neatly separated. It works hand in hand across your back office and your customer website, so your team and your shoppers always see the right information for the right location.

And if you only have one location, none of this gets in the way. Branch options stay hidden until you add a second site, so your screens stay clean.

One business, every location

The idea behind multi-branch is straightforward: one login, one system, one joined-up view of your whole business, with each location kept tidy underneath it.

  • Add as many branches as you need, each with its own contact details, opening hours and description.
  • Everyone works in the same system. There is no juggling separate logins or spreadsheets per site.

Whether you have two forecourts in the same town or sites spread across the country, they all live inside the same dealer management system.

In your back office

This is where the day-to-day work happens, so it is where getting multi-branch right matters most.

The right access for every team member

Not everyone needs to see everything, and most of the time they would rather not.

  • Staff assigned to a single branch only see that branch's work. It keeps each location focused on its own stock, customers and bookings.
  • Owners, managers and admins see everything, and can switch to any branch when they need to.

The result is that your Birmingham team is not wading through Glasgow's enquiries, while you as the owner still keep the full picture across the business.

Stock

Every vehicle is tied to a branch, and you can view your stock a location at a time. So you always know where a car physically is, with no phoning round to find out whether it is at the right site for a customer who wants to view it tomorrow.

Customers and enquiries

Every customer and enquiry belongs to a branch, and you can focus on a single location's pipeline whenever you want. If a customer moves to a different site, you can reassign them. Your enquiry pipeline stays clean per location, so each team can chase its own leads without tripping over everyone else's.

Workshop

If you run a workshop, the same thing applies there. Service bookings stay with the location they belong to, so each site looks after its own diary without getting tangled up in everyone else's. It works alongside our workshop management tools, where each branch can already have its own service types, labour rates and booking availability.

Calendar and reporting

Your calendar can be viewed a location at a time, so appointments stay clear per site. And when you want to see how each branch is doing, your sales and stock reports break down by location, so the numbers are already split out for you. Working out which site is pulling its weight stops being a spreadsheet exercise.

On your website

Everything so far happens inside your DMS, where your team works. But multi-branch shapes your public website too, and that is where it helps your customers end up at the right site for the car they want.

A proper "Locations" page

Your website gets a dedicated, on-brand page listing all of your branches, with their address, opening hours, contact details and a short description of each one. Every location also gets its own page, so a customer can dig into a single site, call you or get directions that open straight in their maps app. You can edit all of it yourself, the descriptions and the headings included, so it always reads the way you want it to. It is all built into the car dealer website we provide, with nothing extra to design or bolt on.

Stock that knows where it is

When you have more than one branch, your vehicle listings show shoppers which site a car is at, so there are no surprises when they get in touch. They can browse the stock at the location that suits them and see directions to it, which makes the decision to come and view a car that much easier. A buyer who knows the car is at your nearer site is far more likely to make the trip.

Why it matters

Multi-branch support comes down to four things:

  • Keep every location organised without losing the single, joined-up view of your whole business.
  • Give each team the focus of their own site, while owners keep the full picture.
  • Show customers clear, accurate location information, so they arrive at the right site for the car they want.
  • Grow at your own pace. Start with one location and add more whenever you are ready, with no extra systems to learn.

Who is this for?

  • Dealers expanding to a second site. Add a branch when you are ready and keep everything in one place, rather than starting a parallel set of tools.
  • Established multi-site groups. Give each location its own focused view while you keep oversight across the whole business.
  • Dealers with a separate workshop site. Tie service bookings and the workshop diary to the location they belong to.
  • Owners who want clean reporting. Compare sales and stock performance branch by branch without exporting and stitching spreadsheets together.

Common questions about multi-branch support

Does it cost extra? No. Multi-branch support is included for Vehiso customers. Add the locations you need when you need them.

What if I only have one location? Then you will barely notice it is there. Branch options stay hidden until you add a second site, and anything that needs a branch is set automatically for you.

Can staff be limited to one branch? Yes. Staff assigned to a single branch only see that location's work, while owners, managers and admins see everything across the business.

Can a customer or car be moved between branches? Yes. If a customer moves to a different site you can reassign them, and every vehicle stays tied to the branch where it physically sits.

Will my customers see which site a car is at? Yes. Once you have more than one branch, your vehicle listings show shoppers which location a car is at, along with directions, and they can browse the stock at the site that suits them.

Get started

Multi-branch support is available now in Vehiso. If you are already with us, you can add your next location from your account whenever you are ready. If you are not on Vehiso yet, start a free trial and see how it handles one site or many.

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