Vehiso
DMS Feature

SMS & Email Communication for Car Dealers

Send and receive text messages and emails directly through your Vehiso DMS. Keep every conversation in one place, automate follow-ups, and never miss an enquiry again.

SMS

Email

Automated

Logged

SMS

Two-way SMS messaging, built into your DMS

Send text messages to customers directly from their enquiry or deal record. When they reply, the message appears right back in your DMS. No more switching between your phone and your computer.

  • Send and receive SMS from within every enquiry
  • Full conversation history logged against the customer
  • Templates for quick, consistent replies
Hi John, your vehicle is ready for collection. Please let us know a time that suits you.
Great, I can come in tomorrow afternoon. Does 2pm work?
Perfect, 2pm tomorrow works. See you then!

Conversations logged in your DMS automatically

Email

Professional email communication from your DMS

Send emails to customers directly from their enquiry. Whether it is a follow-up, a quote, or paperwork, everything is sent and tracked within Vehiso so your team always knows what has been communicated.

  • Send emails directly from enquiry records
  • Email history tracked alongside SMS and notes
  • Professional email templates for common communications

Your offer sheet is ready

To: john.smith@email.com

Hi John, thank you for your interest in the 2023 BMW 3 Series. Please find your personalised offer sheet attached. If you have any questions, feel free to reply to this email or call us directly.

Offer_Sheet_BMW_3_Series.pdf
Automation

Automate your customer communications

Set up automated SMS and email messages that trigger when customers enquire or when key events happen within your DMS. Save time and ensure every customer gets a prompt response.

Enquiry auto-response

Automatically send an SMS or email the moment a customer submits an enquiry through your website, so they know you have received it.

Event-driven messages

Trigger automated messages when certain events occur in your DMS, such as appointment reminders, status updates, or document requests.

Consistent follow-up

Ensure every customer receives timely follow-ups without relying on your team to remember. Automation keeps your communication consistent and professional.

Every conversation in one place

SMS messages, emails, notes, and activity are all recorded against the customer record in your DMS. Your entire team can see the full communication history at a glance, so nobody is ever out of the loop.

  • Unified timeline of all customer interactions
  • Your whole team sees the same conversation history
  • Never lose track of what was said or promised

SMS sent - 10:32am

Hi Sarah, just confirming your test drive appointment for tomorrow at 3pm.

Email sent - 10:35am

Offer sheet sent for 2024 Audi A3 Sportback

Note added - 10:40am

Customer confirmed test drive. Interested in PCP finance.

Included with every Vehiso plan

SMS and email communication is built into your DMS at no extra cost. No add-ons, no per-message fees from us.

SMS + Email

Both channels included

Automation

Set it and forget it

Full history

Every message logged

Start communicating smarter today

Try Vehiso free for 7 days. No credit card required.