AI Follow-up Agent for Car Dealers
Most buyers do not commit after the first reply, and busy sales teams rarely have time to chase every lead. When a lead goes quiet, the Vehiso AI follow-up agent keeps the conversation going with a short, spaced sequence of personalised emails and text messages over about two weeks.
Personal
Written for each customer
Well spaced
Over about two weeks
Knows when to stop
Hands back to your team
Consent first
Opt-out in every message
Personal follow-up for every lead that goes quiet
Each message is written for that customer. The agent checks in about the car they enquired about, suggests similar cars in stock if theirs has sold, and invites them to book a test drive or get a part-exchange valuation. Messages are spaced out over about two weeks by email and text, so customers hear from you without feeling chased.
- Checks in about the exact car the customer asked about
- Suggests similar cars in stock if theirs has sold
- Invites customers to book a test drive or get a part-exchange valuation
James Carter - 2019 Volkswagen Golf 1.5 TSI Match
- Day 2EmailSent
Checks in about the Golf, recaps its key details and offers a test drive this week.
- Day 5SMSSent
A short text offering a part-exchange valuation on his current car.
- Day 9EmailScheduled
If the Golf has sold by then, suggests similar hatchbacks currently in stock.
- Day 14SMSScheduled
A final friendly check-in, then the agent stops and leaves a note on the enquiry.
Illustrative example. Real messages are written from your own stock and enquiries.
"Hi, is the Golf still available? Could I come and see it on Saturday morning?"
James replied by text asking to view the car on Saturday morning. Remaining follow-ups cancelled. Suggested next step: confirm a Saturday viewing time.
Stops the moment your salesperson should take over
The agent stops automatically when the customer replies by text message, when the enquiry is marked won or lost, when a test drive is booked, or when the customer opts out, and hands the conversation back to your salesperson with a note on the enquiry. It also waits its turn: if someone on your team has been in touch recently, the next follow-up is pushed back so the customer is never contacted twice.
- Stops when the customer replies by text, books a test drive or opts out
- Stops when the enquiry is marked won or lost
- Waits if your team has been in touch recently, so nobody is contacted twice
Consent first, and always under your control
Follow-up messages only go to customers who have agreed to receive marketing from your dealership, and every message includes a clear way to opt out. Your team can see every scheduled and sent message on the enquiry, and pause or stop follow-up for any lead at any time. It works alongside AI lead replies: the first reply goes out fast, and the agent handles the follow-up nobody has time for.
- Only contacts customers who have agreed to receive marketing, with an opt-out in every message
- See every scheduled and sent message on the enquiry
- Pause or stop follow-up for any lead at any time
Step 1
AI lead replies answer the enquiry fast
Step 2
The lead goes quiet and the agent follows up
Step 3
Handed back to your salesperson with a note
Related features
Reply fast, follow up properly and keep every conversation in one place.
AI Lead Replies
Draft a personalised reply to every new enquiry in seconds, ready to send by email or SMS.
Test Drive & Enquiry Management
Capture every enquiry and track it from first contact to sale.
SMS & Email Communication
Message customers by email and text from one place in your DMS.
AI Agents
Consent-first customer outreach such as win-backs, MOT reminders and thank-you messages.
Stop letting quiet leads go cold
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