SMS and email campaigns for car dealers
Send one text or email to the customers you choose, straight from Vehiso. See who will get it, who is left out and what it costs before you press send, then send it now or schedule it for later.
On every paid plan, from £49/month. Start a 7-day free trial, no credit card required.
From idea to inbox in four steps
Campaigns sits under Customers in the Vehiso DMS.
Choose who gets it
Filter your customers by what they bought and when, what they enquired about, MOT dates, branch or when you last contacted them. Leave it open to reach everyone.
Write one message
Choose a text or an email and write it once. Add a first name, last name or your dealership name and each customer sees their own.
Check the estimate
See how many customers it will reach, how many are left out and why, and for a text, how many texts it uses. Send a test to yourself first.
Send or schedule
Send it now or pick a date and time. Follow it as it goes out, and cancel a scheduled campaign if plans change.
The rules are built in
Marketing your customers will not mind getting, without a spreadsheet of who said yes.
Only customers who opted in
A campaign only goes to customers who opted in to marketing by text or email. Every text carries a way to stop, and every email an unsubscribe link, and anyone who opts out is left out of the next one.
Sensible texting hours
Texts only go out between 8am and 8pm, Monday to Saturday, in your own time zone. A text due outside those hours waits for the morning. Emails are not held.
No customer gets too many
A customer who received a campaign in the last 7 days is skipped by the next one, so two campaigns in one week do not land on the same person twice.
The cost before you send
The estimate counts each customer's own message, name and sign-off included, so the number of texts you see is the number your plan uses.
Signed with your name
Every text ends with your dealership's name, so customers know who it is from even when they have not saved your number.
See how it went
Each campaign shows how many were sent, and a list of every customer with whether they got it, or why they were left out.
What texts cost
Texts come out of the monthly SMS allowance on your plan, the same allowance your other texts use. Before you send, the estimate tells you how many texts a campaign needs and how many you have left.
A long message, or one with an emoji or an accented letter, goes to the phone as more than one text, and each part counts. Your sign-off and the opt-out line are part of every text, so they count too.
Email campaigns do not use your text allowance.
How long is one text?
- Plain letters, numbers and punctuation
- Up to 160 characters
- Longer messages
- 153 characters per text
- With an emoji or some accented letters
- 70 characters, then 67 per text
You do not need to count: the editor shows how many texts your message uses as you type.
What dealers send
Anything a customer would be glad to hear about, sent to the customers it suits.
- A service or winter check offer to everyone who bought in the last year
- A reminder to customers whose MOT ran out a month or two ago
- New stock or a sale weekend to customers who enquired but did not buy
- A part exchange offer to customers whose vehicle is now four or five years old
- Opening hours over a bank holiday, or news from one branch to its own customers
Built on AI Agents
Campaigns uses the same customer filters and the same consent rules as Vehiso AI Agents. Use a campaign when you want to write the message yourself, and an AI Agent when you want follow-ups that run on their own.
Explore AI Agents →Frequently asked questions
Can I send a bulk text to my customers?
Yes. Open Campaigns, choose a text, pick which customers get it and write your message. You see how many customers it will reach and how many texts it uses before you send, and you can send it straight away or schedule it.
Who receives a campaign?
Only customers who opted in to marketing by text or email, and who have a mobile number or email address. A customer who received a campaign in the last 7 days is skipped. The estimate shows how many are left out and why, and the campaign report lists the reason against each customer.
What does it cost to send a text campaign?
Texts use the monthly SMS allowance on your plan. A long message, or one with an emoji, counts as more than one text, and the estimate shows the total before you send. Email campaigns do not use your text allowance.
When are texts sent?
Between 8am and 8pm, Monday to Saturday, in your own time zone. A campaign sent or scheduled outside those hours starts at the next opening. Email campaigns go out when you send them.
How many customers can one campaign reach?
Up to 5,000. If your audience is bigger, the estimate tells you before you send, so you can narrow it or split it into two campaigns.
How do customers opt out?
Every text ends with a way to stop, either Reply STOP or a link, and every email has an unsubscribe link. A customer who opts out is not sent marketing again on that channel.
Is it on my plan, and who in my team can use it?
Campaigns is on every paid plan, from £49/month, and not on the Free plan. Administrators and management can use it by default, and you can give it to other roles under roles and permissions in the Vehiso DMS. A manager of one branch sends only to that branch's customers.
Bring your customers back
Start a 7-day free trial of Vehiso and send your first text or email campaign today.
Get started free →