AI Lead Replies for Car Dealers
Reply to every new sales inquiry in seconds, not hours. Vehiso AI drafts a personalized reply using the real details of the car your customer asked about, ready for your team to check and send by email or SMS in one click.
Instant
Drafted in seconds
Personal
Written for each customer
Every inquiry
Website, CarGurus
Out of hours
Optional auto-send
A personalized reply drafted for every new inquiry
When a new inquiry arrives from your Vehiso website or CarGurus, AI reads the customer's message and the real details of the car they asked about - price, mileage, spec and availability - and drafts a reply that answers them and suggests a next step, such as a test drive or a trade-in valuation. For any other inquiry, such as one added by hand from AutoTrader or a phone call, your team can generate a reply with one click.
- Drafted automatically for new website and CarGurus inquiries
- Uses your real inventory data and never invents prices, finance figures or availability
- Generate a reply for any other inquiry with one click
James Carter
2019 Volkswagen Golf 1.5 TSI Match - $16,995 - 41,000 miles
"Hi, is the Golf still available? I'd like to see it this week, and I have a 2015 Ford Fiesta to trade in."
Hi James, thanks for your interest in the 2019 Volkswagen Golf 1.5 TSI Match. Good news: it's still available, at $16,995 with 41,000 miles. We'd be happy to book you a test drive this week, and we can value your 2015 Ford Fiesta while you're here. Just reply with a day and time that suits you. Best regards, Tom, Sales Team
Illustrative example. Real replies are written from your own inventory and inquiries.
Inquiry sent at 7:40 pm on Saturday. Reply sent on Monday morning, by which time the customer has already booked a test drive with another dealer.
Inquiry sent at 7:40 pm on Saturday. With out-of-hours auto-send switched on, a personalized reply goes out straight away, confirming the car is available and offering a test drive on Monday.
Most inquiries go cold because nobody replied in time
Car buyers often inquire with several dealers at once, and the first to reply with a helpful answer is usually the one they talk to. Industry research has long found that inquiries contacted within five minutes are far more likely to convert than inquiries left for an hour or more. Vehiso makes sure every inquiry gets a helpful reply while the customer is still interested.
- Speed of response is the biggest factor in converting an online inquiry
- Evening and weekend inquiries no longer wait for the next working day
- Every customer gets an accurate, helpful answer, not a generic acknowledgement
Your tone, your sign-off, your decision
Set the tone of voice that suits your dealership, such as friendly or professional, and the sign-off your customers see. Staff see every draft on the inquiry and can edit it, regenerate it or send it as it is. Out-of-hours auto-send is off by default: switch it on and replies outside your opening hours go out automatically, so evening and weekend inquiries hear back straight away.
- Choose the tone of voice and sign-off for every reply
- Optional out-of-hours auto-send, off by default
- Every reply is logged on the inquiry and customer timeline
Step 1
A new inquiry arrives
Step 2
AI drafts a personalized reply
Step 3
Check it and send by email or SMS
See what AI replies are worth
The AI Leads report in the DMS shows how the inquiries AI replied to or followed up turned out: the appointments booked and the sales made within 14 days. They sit next to the inquiries AI never messaged, so you can judge it on your own numbers.
- Appointments and sales counted within 14 days of each inquiry
- AI-assisted inquiries compared with the inquiries AI never messaged
- Customer email replies land back on the inquiry, ready for your team
Related features
Reply fast, then keep the conversation going.
AI Follow-up Agent
Keep quiet leads warm with a short, personalized sequence of emails and text messages.
Test Drive & Inquiry Management
Capture every inquiry and track it from first contact to sale.
SMS & Email Communication
Message customers by email and text from one place in your DMS.
AI Agents
Consent-first customer outreach such as win-backs, service reminders and thank-you messages.
AI Website Assistant
Answer website visitors in a chat and receive their callback requests as inquiries.
Answer every inquiry while it is still warm
AI lead replies are included in every paid plan, from $59/month. Try a paid plan free for 7 days - no credit card required.